Autor: Stella Simiyu
Chief Operating Officer of Sentinel Africa Limited
What is Supply Chain Resilience?
A certain company has the slogan „Farm-to-Fork”. Now this slogan depicts all the supply and delivery processes that the company goes through to be able to give their customers a good end product which is their “sausages”. When you talk of Supply Chain resilience you talk of all the elements that come into play so that a company can be able to provide that end product which is perfect.
Supply Chain disruption then occurs when an incident at a supplier premises affects you negatively. This incident could be something like a strike, it could be a drought that has affected the supplier, it could be a product quality issue. When you look at implementing a Supply Chain resilience framework, you look at all elements that may impact your supplier, and you put in place mitigation so that those elements do not negatively affect your business.
What elements do you consider when implementing Supply Chain Resilience?
The six W’s of problem solving, WHO, WHAT, WHERE, WHEN, WHY and HOW. The WHO looks at identifying, which 20% of your suppliers support 80% of your business. The WHAT and WHERE looks at what they actually provide you with, and also answers the question where is it that they get this product from. From another country, from another supplier, which source do they get this product from. The WHEN and the WHY and the HOW look at three elements, time and disruption. Time looks at the critical time period that you are dependent on the supply. Is it a daily supply, is it a monthly supply, is it a weekly supply, and the WHY and HOW looks at how would this supplier be disrupted and why would that disruption occur? Answering those questions will help you know elements of your Supply Chain you need to take care of.
How to increase my Supply Chain Resilience?
Well, Oscar Wilde once said „Imitation is a sincerest form of flattering” and ISO has come up with two very powerful standards that you can easily imitate to improve your Supply Chain resilience. These standards are ISO 28000 which is the Supply Chain Security Management standard, and the ISO 22301 which is the Business Continuity Management standard, both standards would help any business looking to improve their Supply Chain Resilience to look at all elements of the business and effectively implement a framework that will work to improve their resilience. So, don’t think about it, don’t look anywhere else; this is the solution you need. Implement ISO standards especially ISO 28000 and ISO 22301 to improve your Supply Chain resilience.