CSR General Motors

CSR General Motors (GM) Overview

The new version of General Motors Customer Specific Requirements ensures quality, reliability, and ethical practices across the supply chain.

The course will address the GM requirements, aligned with IATF 16949, starting from the context of the organization, leadership, planning, and support, up to operations, performance evaluation, and improvement. Participants will also gain a deep understanding of GM’s expectations for Corporate Social Responsibility (CSR) and supplier compliance.

GM Customer Requirement

1. Introduction to GM Customer Specific Requirements in relation with IATF 16949Overview of GM’s additional requirements, integrated with IATF 16949, covering the key process approach for quality and CSR expectations.
2. Leadership and Responsibility ManagementUnderstanding leadership involvement, responsibilities, and commitment to ensure supplier compliance with GM’s standards.
3. Quality Management and Certification (IATF 16949)Requirement for suppliers to have facilities certified to IATF 16949, with focus on enhanced customer satisfaction, documentation, and record retention.
4. Planning and Risk-Based ThinkingImplementation of structured planning, proactive measures, and alignment with GM’s risk requirements in the supply chain.
5. Supplier Performance Metrics and AuditsExplanation of GM’s performance system, including the “Sourceability Level,” pre-audit data submission such as Impact Detail Reports, and Sourceability Reports.
6. Ethical and Sustainable PracticesReview of GM’s Supplier Code of Conduct covering human rights, labor practices, and business integrity, including zero-tolerance for forced and child labor.
7. Supply Chain Responsibility and TransparencyGM’s requirement to cascade expectations through suppliers’ own supply chains, including due diligence, sustainability commitments, EcoVadis, and CDP.
8. Specific Manufacturing and Quality RequirementsApplication of methodologies such as AIAG VDA FMEA and GM’s additional CQI assessments for specialized processes like brazing and rubber processing.
9. “Speak Up for Safety” ProgramSupplier and contractor involvement in reporting safety concerns promptly, supporting vehicle safety and continuous improvement.
10. Continuous Improvement and Performance EvaluationFocus on monitoring, evaluating, and improving performance based on GM’s structured evaluation processes.

Who Should Attend?

• Top Management
• Quality Managers
• IATF 16949 Process Owners
• Quality Engineers
• Quality Supervisors
• Production Leaders
• Production Supervisors

Virtual Classroom Technical Requirements